Price Match Policy
At usnationfireplace.com, we proudly offer a straightforward price match policy. Should you discover the same item available at a lower price from a competitor at the time of your purchase, simply reach out to us, and we'll match it, adhering to the following guidelines:
- We require written confirmation of the lower price, which can be found on a website or published in an advertisement.
- If the price falls below our cost (inclusive of shipping and handling), we will provide you with the product at our cost (plus applicable shipping and handling fees).
- It's important to note that if the item is subject to a manufacturer's minimum sale price policy, we are obligated not to sell below that price.
To request a price match, please call us at 302-314-5781 or email at sales@usnationfireplace.com. While we are committed to providing competitive pricing, we reserve the right to decline a price match request if we believe the competitor's pricing to be disingenuous.
We value your patronage and strive to ensure you receive the best value for your investment.