Privacy Policy
This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make purchases from usnationfireplace.com (referred to as the "Site").
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse, we gather information about the specific web pages or products you view, as well as the websites or search terms that referred you to the Site. This data, collectively termed as "Device Information," helps us understand your interactions with the Site.
We utilize various technologies to collect Device Information, including cookies, log files, and web beacons.
Moreover, when you make a purchase or attempt to do so through the Site, we collect specific details from you, such as your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.
2. How We Use Your Personal Information
We use the Order Information primarily to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing invoices or order confirmations. Additionally, we utilize this data to:
- Communicate with you;
- Assess and mitigate potential risks or fraudulent activities related to orders; and
- Provide information or advertising about our products or services, aligned with your preferences.
Device Information is employed to screen for potential risks and fraud, enhance and optimize the Site's performance, and generate analytics regarding customer interactions. This information also aids in evaluating the effectiveness of our marketing and advertising efforts.
3. Sharing Your Personal Information
We share your Personal Information with third-party service providers to facilitate the use of your data as described above. For instance, we utilize Shopify to power our online store and Google Analytics to gain insights into customer behavior on the Site. You can review the privacy policies of these service providers for more details on how they handle your information.
Furthermore, we may disclose your Personal Information to comply with legal obligations, respond to lawful requests for information, or safeguard our rights.
4. Behavioral Advertising
We use Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. You have the option to opt out of targeted advertising through various platforms, as listed in the Privacy Policy.
5. Do Not Track
We do not change our data collection practices in response to Do Not Track signals from your browser.
6. Your Rights
If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. You can exercise these rights by contacting us through the provided contact information.
Please note that we process your information to fulfill contracts with you or pursue legitimate business interests. Your information may also be transferred outside of Europe, including to Canada and the United States.
7. Data Retention
We retain your Order Information for our records unless you request its deletion.
8. Changes to the Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
9. Contact Us
If you have questions about our privacy practices, wish to make a complaint, or require further information, please reach out to us via email at sales@usnationfireplace.com or by phone 302-314-5781 or at the address provided below:
1207 Delaware Ave #3811
Wilmington, DE 19806